1. **Introduction**
At TalkingCal ("TalkingCal"), we highly value the privacy and protection of our users' personal data. This Privacy Policy explains how we collect, process, store, and protect personal data through TalkingCal's websites, mobile applications, and services. The purpose of this policy is to inform you about how we use your personal data and your rights regarding this information.
2. **Collected Data**
TalkingCal may collect various personal data to provide better service to its users. The collected data may include:
• **Identity Information:** Name, surname, date of birth, ID number.
• **Contact Information:** Email address, phone number, postal address.
• **Account Information:** Username, password, user profile information.
• **Financial Information:** Credit card details, bank account information (used only during transactions and not stored).
• **Technical Information:** IP address, device details, browser information, data collected through cookies.
• **Usage Information:** Website browsing behavior, app usage data, appointment and purchase history.
• **Legal Information:** Details related to legal processes, legal claims, and disputes.
3. **Purposes of Processing Personal Data**
The collected personal data may be processed for the following purposes:
• **Service Provision:** To provide services such as the online appointment and service sales platform offered by TalkingCal, and to create and manage user accounts.
• **Customer Support:** To handle user requests, provide customer service, and resolve issues.
• **Marketing and Communication:** To inform users about products and services, promotions, and marketing communications.
• **Compliance with Legal Obligations:** To store information and documents in accordance with tax regulations, commercial law, and other legal requirements.
• **Security and Fraud Prevention:** To ensure user security, prevent fraud, and fulfill legal obligations.
• **Analysis and Reporting:** To evaluate website and app performance, analyze user behavior, and improve our services.
4. **Sharing of Personal Data**
TalkingCal may share personal data with third parties in the following cases:
• **Service Providers:** To provide services such as data processing, payment transactions, customer support, and marketing.
• **Legal Requirements:** In response to legal obligations from courts, regulatory authorities, and other authorized public institutions.
• **Business Partners:** For joint marketing and promotional activities.
• **Corporate Transfers:** In the case of mergers, sales, or transfers involving TalkingCal, personal data may be transferred to the relevant third party.
5. **Storage and Security of Personal Data**
TalkingCal retains personal data for the duration necessary for processing purposes and in line with relevant legal retention periods. All necessary technical and administrative measures are taken to ensure the security of your personal data, including data encryption, firewalls, access controls, and other security measures. However, it should be noted that data transmission over the internet is not entirely secure; therefore, despite TalkingCal's efforts, we do not accept liability in the event of a data security breach.
6. **User Rights**
Under the Personal Data Protection Law (GDPR), users have the following rights:
• To inquire whether your personal data is being processed.
• To request information if data has been processed.
• To learn the purpose of processing and whether it is being used appropriately.
• To know which third parties your data is shared with, both domestically and internationally.
• To request correction of incomplete or incorrect data.
• To request the deletion or destruction of your data in accordance with relevant laws.
• To request notification of corrections, deletions, or destruction of data to third parties to whom the data has been transferred.
• To object to the results of any analysis conducted using your data that may result in unfavorable outcomes.
• To seek compensation for any damages incurred due to unlawful data processing.
You can contact TalkingCal through the following channels to exercise these rights.
7. **Cookies and Similar Technologies**
TalkingCal uses cookies and similar technologies on its websites and mobile applications to enhance user experience, analyze usage patterns, and optimize service delivery. For more information on how cookies are used and managed, please refer to TalkingCal's Cookie Policy.
8. **Third-Party Links**
TalkingCal's websites and applications may contain links to third-party websites. TalkingCal is not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of such websites when you visit them.
9. **Changes to the Privacy Policy**
TalkingCal reserves the right to modify this Privacy Policy. Changes will take effect once the updated policy is published on TalkingCal's website. Users are deemed to have accepted the updated Privacy Policy by continuing to use the website.
10. **Contact**
For any questions or requests regarding this Privacy Policy, you can contact TalkingCal via:
• Address: Box 4004, 169 74, Solna, Sweden
• Phone: +46 708 200 866
• Email: info@TalkingCal.com
This Privacy Policy provides a comprehensive explanation of TalkingCal's processes for collecting, processing, and protecting personal data. For more information on the protection of your personal data, please review TalkingCal's GDPR Clarification Text.
**Google Meet APIs and User Data**
TalkingCal uses Google Meet APIs to enable users to schedule online appointments. When a meeting is created, a meeting link is generated via Google Meet APIs. During this process, no personal data is collected, stored, or shared from users' Google accounts. The use of Google Meet APIs is solely carried out at the request of users when creating an online meeting appointment. This practice fully complies with Google API Services User Data Policy and Limited Use requirements.